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FAQ

Below are some of the most frequently asked questions that I get. If you have any other questions that are not listed below, please reach out to me from the contact page and I will get back to you within 24-48 hours.

What if I want to create a custom/commission piece?

For custom work, you can contact me through email at liviarouxdesigns@gmail.com or DM through Facebook/Instagram. The process will involve scoping out the type of custom piece you're wanting, payment, processing time and delivery.

Custom pieces are priced using a combination of size, material and the level of difficulty in the pattern chosen. Feel free to contact me if you're wanting a quote for a custom order.

Custom orders require a non-refundable 50% deposit.

What is your return policy?

Returns are not accepted. If there is a problem with your order, please reach out to me and I will do my best to accommodate you!

What is the biggest size piece I can order?

I can not make a piece that is any larger than 4ft x 8ft. If you were wanting a piece larger than 4ft x 8ft, it would be made into two (or more) separate pieces depending on the size requested.